Privacy policy

Last updated 13/05/2026

HMR Pharmacist Exchange respects your privacy. This summary explains how we collect, use and protect personal information. The full policy will be reviewed by an Australian privacy practitioner before launch.

Information we collect

  • Account and contact information you provide (e.g. name, email).
  • Pharmacist professional information (e.g. AHPRA registration, credentialing details, service preferences).
  • Enquiry details you submit through the platform — deliberately minimal, no clinical detail.

How we use information

  • To run and improve the discovery and enquiry platform.
  • To verify pharmacist credentials before publishing profiles.
  • To maintain audit logs for safety and accountability.

What we don't do

  • We don't sell personal information.
  • We don't collect clinical medication or diagnosis details in the enquiry form.
  • We don't run public reviews or ratings of clinicians.

Your rights

You can request access to or correction of your personal information by contacting us. Pharmacists can edit their own profile data via their dashboard.

Disclaimer

The platform is general information only — it is not medical advice and not emergency care. HMR eligibility is determined by healthcare professionals and program rules.